Privacy Policy
Last Updated: January 6, 2026
At WebHostPakistan ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web hosting services and visit our website.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Purchase our hosting services
- Register domain names
- Contact our customer support
- Subscribe to our newsletter
This information may include:
- Full name and contact details (email, phone number, address)
- CNIC or passport information (for domain registration)
- Payment information (credit card details, bank account information)
- Business information (company name, tax identification)
- Login credentials (username and password)
1.2 Technical Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
1.3 Server and Hosting Data
When you use our hosting services, we collect:
- Server usage statistics and bandwidth consumption
- Email logs and communication records
- Backup data and website content
- Support ticket information
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our hosting services
- Account Management: To create and manage your hosting account
- Payment Processing: To process payments and prevent fraudulent transactions
- Customer Support: To respond to your inquiries and provide technical assistance
- Domain Registration: To register and manage .pk and other domains on your behalf
- Communication: To send service updates, security alerts, and promotional materials
- Legal Compliance: To comply with Pakistani laws and PKNIC requirements
- Service Improvement: To analyze usage patterns and improve our services
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing (banks and payment gateways)
- Data center operations and server management
- Email delivery services
- Customer support tools
3.2 Domain Registration
For .pk domain registrations, we share necessary information with PKNIC (Pakistan Network Information Centre) as required by Pakistani domain registration regulations.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure data centers with physical access controls
- Regular security audits and vulnerability assessments
- Encrypted password storage
- Access controls and employee confidentiality agreements
- Regular backup procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain backup copies for disaster recovery
After termination of services, we may retain certain information for legitimate business purposes or as required by law.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to your personal information
- Correction: You can update or correct inaccurate information
- Deletion: You can request deletion of your information (subject to legal requirements)
- Data Portability: You can request a copy of your data in a portable format
- Opt-Out: You can unsubscribe from marketing communications
- Cookie Management: You can control cookies through your browser settings
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@webhostpakistan.pk
- Phone: Available on our website
- Address: WebHostPakistan, Pakistan
12. Compliance with Pakistani Laws
We comply with all applicable Pakistani laws and regulations regarding data protection and privacy, including requirements set forth by PKNIC for domain registration and the Prevention of Electronic Crimes Act (PECA) 2016.