Terms of Service

Last Updated: January 6, 2026

Welcome to WebHostPakistan. By using our web hosting services, VPS hosting, dedicated servers, or domain registration services, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our services.

1. Acceptance of Terms

By creating an account, purchasing services, or accessing our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our services.

2. Services Description

WebHostPakistan provides the following services:

3. Account Registration and Eligibility

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. For business accounts, you must have the authority to bind your organization to these Terms.

3.2 Account Information

You agree to provide accurate, current, and complete information during registration and keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials.

3.3 Account Security

You are solely responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree NOT to:

4.1 Prohibited Content

4.2 Prohibited Activities

Important: Violation of the Acceptable Use Policy may result in immediate suspension or termination of services without refund.

5. Payment and Billing

5.1 Pricing

All prices are listed in Pakistani Rupees (PKR) and are subject to change. We will notify you of any price changes before they take effect.

5.2 Payment Methods

We accept payments via bank transfer, JazzCash, Easypaisa, credit/debit cards, and online banking.

5.3 Billing Cycles

Services are billed monthly, quarterly, semi-annually, or annually based on your selected billing cycle. Payments are due in advance.

5.4 Late Payments

If payment is not received within 7 days of the due date, services may be suspended. Accounts suspended for non-payment for more than 30 days may be terminated and all data deleted.

5.5 Refund Policy

We offer a 30-day money-back guarantee on shared hosting plans. VPS and dedicated servers are non-refundable after setup. Domain registrations and SSL certificates are non-refundable.

6. Service Level Agreement (SLA)

6.1 Uptime Guarantee

We guarantee 99.9% uptime for our hosting services. If we fail to meet this guarantee, you may be eligible for service credits as follows:

6.2 Exclusions

The uptime guarantee does not apply to:

7. Data Backup and Security

7.1 Your Responsibility

You are solely responsible for backing up your data. While we perform regular backups, we do not guarantee the availability or completeness of backups.

7.2 Data Loss

We are not liable for any data loss or corruption. We strongly recommend maintaining your own off-site backups.

7.3 Security

You are responsible for securing your applications, scripts, and content. We are not responsible for security breaches caused by vulnerable software or weak passwords.

8. Support Services

8.1 Technical Support

We provide 24/7 technical support via email and ticketing system. Phone support may be available during business hours.

8.2 Scope of Support

Our support includes:

Support does NOT include:

9. Service Modifications and Termination

9.1 Service Changes

We reserve the right to modify, suspend, or discontinue any service with 30 days' notice. We will assist you in migrating to alternative services where possible.

9.2 Termination by You

You may terminate services at any time by submitting a cancellation request. No refunds will be provided for unused time unless covered by our money-back guarantee.

9.3 Termination by Us

We may suspend or terminate services immediately if you:

10. Domain Registration

10.1 .PK Domain Requirements

For .pk domain registration, you must provide valid documentation as required by PKNIC (Pakistan Network Information Centre). You agree to maintain accurate contact information.

10.2 Domain Ownership

You retain full ownership of domains registered through us. However, we reserve the right to suspend domains for non-payment or policy violations.

10.3 Domain Renewal

Domains must be renewed before expiration. We will send renewal reminders, but you are ultimately responsible for renewing your domains. Expired domains may be deleted and become available for public registration.

11. Intellectual Property

11.1 Your Content

You retain all rights to content you upload to our servers. You grant us a limited license to host, store, and display your content as necessary to provide services.

11.2 Our Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by WebHostPakistan and protected by Pakistani and international copyright laws.

12. Limitation of Liability

To the maximum extent permitted by law:

13. Indemnification

You agree to indemnify and hold WebHostPakistan harmless from any claims, damages, or expenses arising from:

14. Governing Law and Disputes

14.1 Governing Law

These Terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of Pakistani courts.

14.2 Dispute Resolution

We encourage resolving disputes amicably through our customer support. For unresolved issues, disputes shall be settled through arbitration in accordance with Pakistani arbitration laws.

15. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email at least 30 days before taking effect. Continued use of services after changes indicates acceptance of the modified Terms.

16. Miscellaneous

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and WebHostPakistan.

16.2 Severability

If any provision of these Terms is found invalid, the remaining provisions shall continue in full force and effect.

16.3 No Waiver

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

17. Contact Information

For questions about these Terms of Service, please contact us:

By using WebHostPakistan services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.